Home About TOCCA What is TOC? Services Case Studies Resources FAQs Contact Us

Our vision is to empower people with means to change the world for good.

TOCCA's core values reflect the shared personal values of our staff:

 > Our flair for innovation and creative invention allows us to think outside the square, to find simple solutions to complex problems.                                     
 >  "Creativity can solve almost any problem. The creative act, the defeat of habit by originality, overcomes everything."                                         - George Lois
 > We approach our assignments understanding that change can be difficult. We seek to empathise with the people we deal with and always treat them with dignity.
 > "The whole idea of compassion is based on a keen awareness of the interdependence of all living beings, which are all part of one another, and all involved in one another.”                                                  - Thomas Merton
 > Our ability to add value is driven by our courage to challenge the assumptions, paradigms, and policies which govern current practice.
 > "God grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference."
                                                                                        -Reinhold Niebuhr
Continuous Learning
 >  Our job is not about imparting knowledge, but rather about sharing it. To gain the best results, listening to and learning from our clients must take precedence over lecturing and preaching to them.
 > "Anyone who stops learning is old, whether at 20 or 80. Anyone who keeps learning stays young."                                                       - Henry Ford
 >  We are committed in our thoughts, words and actions to achieving the best possible results for our clients.
 > “Commitment is what transforms a promise into reality. It is the words that speak boldly of your intentions. And the actions which speak louder than the words. It is making the time when there is none. Coming through time after time after time, year after year after year. Commitment is the stuff character is made of; the power to change the face of things. It is the daily triumph of integrity over skepticism."                                                 - Anonymous      
 > At TOCCA, what you see is what you get. There are no pretences, no power plays, no compromising situations: our style is honest and relaxed.
 > "Integrity is not something that you should have to think about...nor consider doing...but something in the heart that is already done."      - Doug Firebaugh
Community Involvement
 > "If I am not for myself, who is; if I am only for myself, what am I; if not now, when?"                                                                       - Ethics of the Fathers  
Making a Difference
 > Possessing the knowledge of system thinking and its powers of transformation, we can not support ordinary process and ordinary results. To really make a difference we encourage our clients to take that little step further - to reach for their highest potential.
 > This is the true joy in life, the being used for a purpose recognised by yourself as a mighty one; the being thoroughly worn out before you are thrown on the scrap heap; the being a force of Nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy.”                                                    - George Bernard Shaw
  We are dedicated to achieving the best that we can for our clients and differ from most consulting companies in that:  
We charge on the basis of outputs, not inputs.
By maintaining a smart casual approach to consulting we aim to provide clients with quality consulting in a stress-free environment.
Devote pre-contract time to listening to clients as opposed to selling to them. Focus is placed on discerning the client's core problem and ascertaining whether or not our services could be effectively implemented in their organisation.
Our customer satisfaction guarantee ensures that:
   1. We do not take on assignments when we believe there is little chance of success.
      2. Our clients are assured of our capability and commitment to succeed


Back to Top

  Developed by Reason8

The TOC Centre of Australia

Contact Us Site Map Privacy Policy Disclaimer
The TOC Centre of Australia