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Knowledge and competency are not enough to provide enduring beneficial change within organisations - attitude is equally important. Driving the right attitude is a function of the values of an organisation.

Research clearly indicates that if the leadership of an organisation does not have credibility, almost all major change initiatives take a lot longer than anticipated and do not achieve the expected results.

The research also shows that building leadership credibility is linked to values like integrity, honesty and openness*.

Helping leaders understand the business case for values and equipping them to behave according to these values is essential to the success of change initiatives. TOCCA is able to provide the coaching and mentoring necessary to achieve this.

*Kouzos & Posner - 1995




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